Tuesday, November 28, 2006

Zune come, Zune to go

So, in all the hullabaloo surrounding the premiere of the Microsoft Zune media player, just in case there haven't been enough comments about it already, I figured I'd throw in my two cents.
I got a chance to play with the good 'ol Zune last week when I went into J&R in downtown Manhattan. Like most people, I was impressed with the picture quality and ease of use of the player. So far, it has the largest screen and best resolution of all the players I've seen and physically handled, which to be quite truthful hasn't been that many.

That being said, the release of the Zune is classic Microsoft at its usual game of - It ain't ready yet, but lets get it out the door.

Potentially the one player that could have shaken the quintessential iPod from it's perch as top dog, Microsoft took a good thing and shot themselves in the foot. The player is quite clunky in size, I'm talking first generation iPod size here, maybe a lil bigger.

All that probably wouldn't be a problem if they did everything else right. The iPod is continuously successful largely in part to the ecosystem of iPod - > itunes music store and the classic plug it in and it just works philosophy. There have been numerous reports of how bad the zune software is, many from people who couldn't even get the software installed at all. Then of course the side effects of removing the software from your p.c and getting unexpected results.

What's even more terrible about this is that they've probably turned so many people gun-shy with this debacle that even if Microsoft learns from their mistake and releases a revision to the Zune next year with everything working, it wouldn't make a difference to those people.

Let's not even start on the branding, cheerfully shown on Zune.net - "Welcome to the Social". Really? that's the best they could come up with? Apple has nothing to worry about, at least not from the Zune.

There's nothing as sad as excellent potential in the wrong hands.

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