Saturday, October 15, 2005

Love thy IT Guy

Aah, yes. In the long list of life's unwritten rules lies a very important one in today's information age. "Love your IT Guy". This opinion may of course be a bit biased, granted. But it has basis in experience.
Case in point, this client that I have - let's call them client NO-IT . Their IT guy, like many across the country had finally had it with the mostly thankless job that we IT people do, and so he decided he was going to leave - in two weeks.

The boss gets upset and decides he doesn't need two weeks. The IT guy can leave. Here-in lies the danger of rash decisions. Unlike the larger part of the workforce, the one guy you do not want to fire in anger is your IT guy. Why? Because as became the case with this company, poor old Dorothy Secretary whose expertise is limited to typing documents in word and clicking "Print" ends up as the new network admin trying to figure out the alphabet soup of networking terms ( DNS, DHCP, IP etc ) while untangling wires and praying to God that she's plugging in the right wires in the right sockets.

"Hmm.. Now would that be the red wire or the grey wire. The guy on T.V usually goes with the red wire. I'm going to go with that one."